Benefits Home
Amarillo ISD Benefits Department
Helpful Benefits Information
You can email the Amarillo ISD Benefits Department with any questions, or call us at one of the phone numbers below:
Benefits Department (806) 326-1403
Dental Claims (806) 326-1494
Leave and FMLA (806) 326-1488
Workers' Compensation (806) 326-1494
⚠️ NOTE: The Health Plan Benefits Guide is Effective September 1, 2026
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TRS ActiveCare
Get to know the TRS ActiveCare health plans. Explore now.
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Health Plan Benefits Guide (English)
This PDF provides only a brief summary of the benefits available to all full-time employees of AISD.
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Health Plan Benefits Guide (Spanish)
This PDF provides only a brief summary of the benefits available to all full-time employees of AISD.
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Need Help? Contact the Benefits Dept.
We can help with enrollment questions, status change, Workers' Compensation Claims, etc.
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Submit a Workers' Compensation Claim
Send us a completed injury packet here or in the Workers' Compensation tab in the next section which contains the packet PDF.
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Submit a Dental Claim
Send us a Dental Claim here or in the Dental tab in the next section which contains the claim form.
Resources & Claims Form Info
TRS ActiveCare - Medical Insurance
- Customer Service: (806) 373-5944
- Browse the TRS ActiveCare website’s Provider Finder web page to find providers (Opens in new window)
- See the Resource Guides
- Compare options and save money with Member Rewards
- Search for a doctor, hospital, or other types of medical care by location, gender, specialty, and more.
Elixir Solutions – Prescription Drug Insurance
- Customer Service: (800) 361-4542 or email Elixir Solutions
- Specialty RX: (877) 437-9012
Amarillo ISD Dental Reimbursement Plan
- Customer Service: (806) 326-1479
- Employees and dependents may go to any dentist licensed in his/her practicing state.
Sun Life – Dental Insurance Provider
- Customer Service: (800) 442-7742
- Find a Dentist
MetLife – Vision Insurance Provider
- (855) 638-3931
- Provider Directory (Opens in new window)
403(b) Retirement Plan
The 403(b) can be an excellent way to save money for retirement and supplement your TRS Annuity. The 403(b) is a tax deferred retirement plan available to employees of educational institutions and certain non-profit organizations as determined by section 501(c)(3) of the Internal Revenue Code.
How a 403(b) Works
You will need to work with a Retirement Planner to complete the enrollment forms with the appropriate vendor. Once these are completed, you will submit a Salary Reduction Agreement (SRA) to the Districts Third-Party Administrator. Contributions to a 403(b) are made pre-tax basis or post-tax based upon the 403b type your setup.
Contribution Limits:
Participants may contribute up to $20,500 in 2022.
Employees who are age 50 or over at the end of the calendar year can also make catch-up contributions of $6,500 in 2022 beyond the basic limit on elective deferrals.
Additional policy information and links:
- 403b Setup Instructions (PDF opens in new window)
- Salary Reduction Agreement (PDF opens in new window)
- Universal Availability Notice (PDF opens in new window)
First Financial Administrators, Inc. – 403b Third Party Administrator
Customer Service: 1-800-523-8422
Distribution Fax: 1-866-265-4594
First Financial website (Opens in new window)
With the change to TRS we are clarifying COBRA protocols.
Until we can post COBRA information here, please contact us if you have questions or need assistance.
Contact Information
Amarillo ISD Benefits Office
7200 I-40 West
Amarillo, TX 79106
(806) 326-1479

POLICY # 827616
Support phone number: (800) 442-7742
Need help finding a dental provider? Find a dentist in the Sun Life provider list.
Sun Life Dental information for Amarillo ISD employees can be found in pages 11 through 14 of the Benefits Guide (English version) or Benefits Guide (Spanish version). Topics include:
- How to register for a Sun Life account (details are located at the very end of page 14 of the Benefits Guide)
- Link to a video showing you how to download your dental ID card (video link is on page 12 of the Benefits Guide)
- Dental services and deductible amounts
- Tips for using your dental plan
- How to find a dentist
Visit the Sun Life website for more information.
Dental Reimbursement Plan (Grandfathered 6/30/2020)
The dental reimbursement plan reimburses subscriber expenses on procedures performed in a dental office. This plan reimburses claims on preventative, basic, major and orthodontic services with no lifetime max towards any procedures. The reimbursement schedule is 80 percent on the first $250 and 50 percent on the next $1,600 spent during the plan year on dental procedures.
What is Covered
All procedures performed by, or under the direction of, a dentist licensed by the state in which they practice are covered by this plan. Orthodontic treatments are covered subject to dental plan reimbursement limits. Dental prescriptions for medication, take home treatments or late finance charges are not covered by this plan. The program will not reimburse for dental services covered under any current health and/or accident plan.
Under our Employee Assistance Program, you can receive no-cost, confidential help for a wide variety of needs of concerns like Alcohol or Drug Addictions, Anxiety, Childcare, Depression, Eating Disorders, Eldercare, Family Conflict and much more.
View the EAP PDF to learn more (web page opens in a new window).
Amarillo ISD provides a comprehensive benefit package which meets employees’ financial security needs at an affordable cost. The programs described within are designed to promote and maintain good health, to provide for retirement, to help meet the cost of illness and accident, and to help provide financial security for employees and beneficiaries.
What is a Section 125 Plan and How Does It Work?
As a district employee, you are eligible to participate in a Section 125 Flexible Benefit Plan. Enrollment opportunities are limited to the plan year dates for your district.
A Section 125 Flexible Benefit Plan allows you, the employee, to select from a list of available benefits which will meet your family’s benefits needs. Certain benefit premiums are deducted from your gross earnings before federal withholding taxes are calculated. The amount you elect to have deducted pre-tax actually lowers your taxable income. By implementing this plan, your employer is helping you reduce your taxes and increase your take home pay. The example below illustrates how the "Cafeteria Plan" can work for you.
Medical Reimbursement
Almost every person has a number of necessary and predictable expenses not paid by their insurance plans. You can save money by putting that amount directly into your Unreimbursed Medical FSA. The FSA will help you pay for these predictable expenses with your pre-tax dollars. Your district allows employees to contribute up to $2,500 per plan year ($208.33 per month) into an Unreimbursed Medical FSA.
Dependent Care Reimbursement
A Dependent Care Reimbursement account allows you to pay for dependent care expenses with “pre-tax” dollars. The maximum contribution amount is $5,000 per plan year. Dependent daycare center expenses are eligible if the care is for your dependent under age 13 and for any other qualifying dependent (including adult dependents) who regularly spend at least 8 hours each day in your household. Child support payments and childcare payments qualifying as alimony are not qualified expenses for reimbursement.
Additional policy information and links:
- Flexible Spending Reimbursement Form (Opens in new window)
- Direct Deposit Authorization Form (Opens in new window)
- Additional Flex Spending Account Information (Opens in new window)
First Financial Group of America - Medical/Dependent Care FSA & Voluntary Benefits
1-888-580-8015
Email: amarillo@ffga.com
First Financial website (Opens in new window)
Health Savings Account (HSA)
An HSA allows you to pay your routine health care expenses directly from a prefunded spending account and to have a high-deductible health insurance policy to protect you from catastrophic medical expenses. If the balance on this account runs out, you pay the claim just like under a regular deductible. You may keep any unused balance, or "roll over" at the end of the year to increase future balances or to invest for future expenses.
To be eligible to participate in our HSA plan, you must:
- Be enrolled in our CDHP.
- Not be covered by any other health plan that is not a CDHP.
- Be under the age of 65 (this is an IRS and not a company requirement).
- Not be claimed as a dependent on another person’s tax return.
HSA funds can pay for any “qualified medical expense,” even if the expense is not covered by your HDHP. You need not substantiate your claims, but we advise you to keep receipts for your expenses in the event you are audited. Funds may be used for medical expenses of your spouse or any of your dependents, even if these individuals are not covered by the HDHP. The funds in your account roll over automatically each year and remain until used. There is no time limit on using the funds.
Contact your local financial institution to get started, and a tax advisor for tax-related information.
Additional policy information and links:
- Additional HSA Information (Opens in new window)
- Education Credit Union New Members: Opening a New Member Account and Health Savings Account (PDF Opens in new window)
- Education Credit Union Existing Members: Opening a Health Savings Account (PDF Opens in new window)

Basic Life
This benefit is provided by the district (at no cost to the employee) consisting of a $50,000 term-life and $50,000 accidental death and dismemberment policy.
Supplemental Life
Full-time employees may purchase supplemental life with a minimum purchase of $50,000, then in increments of $50,000 up to $200,000 not to exceed $300,000. There is a Guaranteed Issue amount of $200,000. Any employee applying for an amount over $200,000 will need to complete an Evidence of Insurability form, subject to approval by the Carrier. Late Enrollees (anyone applying more than 30 days after hire date) applying for any amount will need to complete an Evidence of Insurability form, subject to approval by the Carrier. Premiums automatically increase at certain age levels.
Dependent Life
Full-time employees may elect dependent term life insurance of $10,000 for a spouse and $5,000 for each eligible dependent to age 26. This is the only spouse/dependent life insurance provided through Amarillo ISD.
Spousal Life Insurance
Employees who have elected a supplemental life policy may purchase a policy for their spouse at half the amount of the policy held by the employee. Policy values are in increments of $25,000 with a maximum of $150,000.
Please note that if both spouses work for the District, they cannot cover each other under spousal life but can still list each other as beneficiaries on supplemental life.
Long-Term Disability
The district provides each full-time employee with a long-term disability benefit equal to 40 percent of his/her pre-disability income. Employees may “buy-up” to 60 percent or 66.67 percent within the first 30 days of employment without proof of insurability. The benefits are subject to a 90-day elimination period or the employee’s sick days, whichever is longer. Premiums automatically increase at certain age levels.
Additional policy information and links:
Refer to the TRS ActiveCare website for information on insurance plans.
You and your covered family members can get convenient, quality health care from the comfort of home, on your lunch break, or while traveling without having to go to a doctor’s office. Virtual medical visits give you access to licensed board-certified doctors, 24 hours a day, seven days a week. You can also get prescriptions sent to your pharmacy if needed.
View Pages 7 and 8 of the Benefits Guide (English version) or Pages 7 and 8 of the Benefits Guide (Spanish version) for all details, including:
- Conditions that are treated
- Mental Health virtual visit information
- How to register so you can begin using Teladoc and RediMD (support phone numbers, website and app store links)
The MetLife vision plan provides employees and dependents low-cost basic eye exams and a reduced cost towards eye glasses or contacts.
You will need to make an appointment with an in-network provider and tell them you are a MetLife member.
You do not need an ID card, the provider can access your benefits with your SSN and DOB.
Additional Policy Information
Overview
Workers’ Compensation provides medical treatment for on-the-job injuries or occupational illness and provides wages missed if an injury prevents an employee from working.
When an on-the-job injury or occupational illness occurs, it must be reported immediately to your campus secretary or supervisor in order to complete necessary paperwork. Many providers in the Amarillo area will not treat Workers’ Compensation cases, and the district’s medical plan will not cover on-the-job injuries.
Forms & Resources
PDFs in English
- Workers' Compensation Injury Report Packet
- Treatment Locations/Options
- Employee Rights (PDF opens in new window)
PDFs en Español
-
TRS ActiveCare - Medical Insurance
- Customer Service: (806) 373-5944
- Browse the TRS ActiveCare website’s Provider Finder web page to find providers (Opens in new window)
- See the Resource Guides
- Compare options and save money with Member Rewards
- Search for a doctor, hospital, or other types of medical care by location, gender, specialty, and more.
Elixir Solutions – Prescription Drug Insurance
- Customer Service: (800) 361-4542 or email Elixir Solutions
- Specialty RX: (877) 437-9012
Amarillo ISD Dental Reimbursement Plan
- Customer Service: (806) 326-1479
- Employees and dependents may go to any dentist licensed in his/her practicing state.
Sun Life – Dental Insurance Provider- Customer Service: (800) 442-7742
- Find a Dentist
MetLife – Vision Insurance Provider
- (855) 638-3931
- Provider Directory (Opens in new window)
-
403(b) Retirement Plan
The 403(b) can be an excellent way to save money for retirement and supplement your TRS Annuity. The 403(b) is a tax deferred retirement plan available to employees of educational institutions and certain non-profit organizations as determined by section 501(c)(3) of the Internal Revenue Code.
How a 403(b) Works
You will need to work with a Retirement Planner to complete the enrollment forms with the appropriate vendor. Once these are completed, you will submit a Salary Reduction Agreement (SRA) to the Districts Third-Party Administrator. Contributions to a 403(b) are made pre-tax basis or post-tax based upon the 403b type your setup.Contribution Limits:
Participants may contribute up to $20,500 in 2022.
Employees who are age 50 or over at the end of the calendar year can also make catch-up contributions of $6,500 in 2022 beyond the basic limit on elective deferrals.
Additional policy information and links:
- 403b Setup Instructions (PDF opens in new window)
- Salary Reduction Agreement (PDF opens in new window)
- Universal Availability Notice (PDF opens in new window)
First Financial Administrators, Inc. – 403b Third Party Administrator
Customer Service: 1-800-523-8422
Distribution Fax: 1-866-265-4594
First Financial website (Opens in new window) -
With the change to TRS we are clarifying COBRA protocols.
Until we can post COBRA information here, please contact us if you have questions or need assistance.
Contact Information
Amarillo ISD Benefits Office
7200 I-40 West
Amarillo, TX 79106
(806) 326-1479 -

POLICY # 827616
Support phone number: (800) 442-7742
Need help finding a dental provider? Find a dentist in the Sun Life provider list.
Sun Life Dental information for Amarillo ISD employees can be found in pages 11 through 14 of the Benefits Guide (English version) or Benefits Guide (Spanish version). Topics include:
- How to register for a Sun Life account (details are located at the very end of page 14 of the Benefits Guide)
- Link to a video showing you how to download your dental ID card (video link is on page 12 of the Benefits Guide)
- Dental services and deductible amounts
- Tips for using your dental plan
- How to find a dentist
Visit the Sun Life website for more information.
Dental Reimbursement Plan (Grandfathered 6/30/2020)
The dental reimbursement plan reimburses subscriber expenses on procedures performed in a dental office. This plan reimburses claims on preventative, basic, major and orthodontic services with no lifetime max towards any procedures. The reimbursement schedule is 80 percent on the first $250 and 50 percent on the next $1,600 spent during the plan year on dental procedures.
What is Covered
All procedures performed by, or under the direction of, a dentist licensed by the state in which they practice are covered by this plan. Orthodontic treatments are covered subject to dental plan reimbursement limits. Dental prescriptions for medication, take home treatments or late finance charges are not covered by this plan. The program will not reimburse for dental services covered under any current health and/or accident plan.
-
Under our Employee Assistance Program, you can receive no-cost, confidential help for a wide variety of needs of concerns like Alcohol or Drug Addictions, Anxiety, Childcare, Depression, Eating Disorders, Eldercare, Family Conflict and much more.
View the EAP PDF to learn more (web page opens in a new window).
-
Amarillo ISD provides a comprehensive benefit package which meets employees’ financial security needs at an affordable cost. The programs described within are designed to promote and maintain good health, to provide for retirement, to help meet the cost of illness and accident, and to help provide financial security for employees and beneficiaries.
What is a Section 125 Plan and How Does It Work?
As a district employee, you are eligible to participate in a Section 125 Flexible Benefit Plan. Enrollment opportunities are limited to the plan year dates for your district.
A Section 125 Flexible Benefit Plan allows you, the employee, to select from a list of available benefits which will meet your family’s benefits needs. Certain benefit premiums are deducted from your gross earnings before federal withholding taxes are calculated. The amount you elect to have deducted pre-tax actually lowers your taxable income. By implementing this plan, your employer is helping you reduce your taxes and increase your take home pay. The example below illustrates how the "Cafeteria Plan" can work for you.
Medical Reimbursement
Almost every person has a number of necessary and predictable expenses not paid by their insurance plans. You can save money by putting that amount directly into your Unreimbursed Medical FSA. The FSA will help you pay for these predictable expenses with your pre-tax dollars. Your district allows employees to contribute up to $2,500 per plan year ($208.33 per month) into an Unreimbursed Medical FSA.
Dependent Care Reimbursement
A Dependent Care Reimbursement account allows you to pay for dependent care expenses with “pre-tax” dollars. The maximum contribution amount is $5,000 per plan year. Dependent daycare center expenses are eligible if the care is for your dependent under age 13 and for any other qualifying dependent (including adult dependents) who regularly spend at least 8 hours each day in your household. Child support payments and childcare payments qualifying as alimony are not qualified expenses for reimbursement.
Additional policy information and links:
- Flexible Spending Reimbursement Form (Opens in new window)
- Direct Deposit Authorization Form (Opens in new window)
- Additional Flex Spending Account Information (Opens in new window)
First Financial Group of America - Medical/Dependent Care FSA & Voluntary Benefits
1-888-580-8015
Email: amarillo@ffga.com
First Financial website (Opens in new window)Health Savings Account (HSA)
An HSA allows you to pay your routine health care expenses directly from a prefunded spending account and to have a high-deductible health insurance policy to protect you from catastrophic medical expenses. If the balance on this account runs out, you pay the claim just like under a regular deductible. You may keep any unused balance, or "roll over" at the end of the year to increase future balances or to invest for future expenses.
To be eligible to participate in our HSA plan, you must:
- Be enrolled in our CDHP.
- Not be covered by any other health plan that is not a CDHP.
- Be under the age of 65 (this is an IRS and not a company requirement).
- Not be claimed as a dependent on another person’s tax return.
HSA funds can pay for any “qualified medical expense,” even if the expense is not covered by your HDHP. You need not substantiate your claims, but we advise you to keep receipts for your expenses in the event you are audited. Funds may be used for medical expenses of your spouse or any of your dependents, even if these individuals are not covered by the HDHP. The funds in your account roll over automatically each year and remain until used. There is no time limit on using the funds.
Contact your local financial institution to get started, and a tax advisor for tax-related information.
Additional policy information and links:
- Additional HSA Information (Opens in new window)
- Education Credit Union New Members: Opening a New Member Account and Health Savings Account (PDF Opens in new window)
- Education Credit Union Existing Members: Opening a Health Savings Account (PDF Opens in new window)
-

Basic Life
This benefit is provided by the district (at no cost to the employee) consisting of a $50,000 term-life and $50,000 accidental death and dismemberment policy.
Supplemental Life
Full-time employees may purchase supplemental life with a minimum purchase of $50,000, then in increments of $50,000 up to $200,000 not to exceed $300,000. There is a Guaranteed Issue amount of $200,000. Any employee applying for an amount over $200,000 will need to complete an Evidence of Insurability form, subject to approval by the Carrier. Late Enrollees (anyone applying more than 30 days after hire date) applying for any amount will need to complete an Evidence of Insurability form, subject to approval by the Carrier. Premiums automatically increase at certain age levels.
Dependent Life
Full-time employees may elect dependent term life insurance of $10,000 for a spouse and $5,000 for each eligible dependent to age 26. This is the only spouse/dependent life insurance provided through Amarillo ISD.
Spousal Life Insurance
Employees who have elected a supplemental life policy may purchase a policy for their spouse at half the amount of the policy held by the employee. Policy values are in increments of $25,000 with a maximum of $150,000.
Please note that if both spouses work for the District, they cannot cover each other under spousal life but can still list each other as beneficiaries on supplemental life.
Long-Term Disability
The district provides each full-time employee with a long-term disability benefit equal to 40 percent of his/her pre-disability income. Employees may “buy-up” to 60 percent or 66.67 percent within the first 30 days of employment without proof of insurability. The benefits are subject to a 90-day elimination period or the employee’s sick days, whichever is longer. Premiums automatically increase at certain age levels.
Additional policy information and links:
-
Refer to the TRS ActiveCare website for information on insurance plans.
-
-
You and your covered family members can get convenient, quality health care from the comfort of home, on your lunch break, or while traveling without having to go to a doctor’s office. Virtual medical visits give you access to licensed board-certified doctors, 24 hours a day, seven days a week. You can also get prescriptions sent to your pharmacy if needed.
View Pages 7 and 8 of the Benefits Guide (English version) or Pages 7 and 8 of the Benefits Guide (Spanish version) for all details, including:
- Conditions that are treated
- Mental Health virtual visit information
- How to register so you can begin using Teladoc and RediMD (support phone numbers, website and app store links)
-
The MetLife vision plan provides employees and dependents low-cost basic eye exams and a reduced cost towards eye glasses or contacts.
You will need to make an appointment with an in-network provider and tell them you are a MetLife member.
You do not need an ID card, the provider can access your benefits with your SSN and DOB.
Additional Policy Information
-
Overview
Workers’ Compensation provides medical treatment for on-the-job injuries or occupational illness and provides wages missed if an injury prevents an employee from working.
When an on-the-job injury or occupational illness occurs, it must be reported immediately to your campus secretary or supervisor in order to complete necessary paperwork. Many providers in the Amarillo area will not treat Workers’ Compensation cases, and the district’s medical plan will not cover on-the-job injuries.
Forms & Resources
PDFs in English
- Workers' Compensation Injury Report Packet
- Treatment Locations/Options
- Employee Rights (PDF opens in new window)
PDFs en Español
